Sign On to eWorld!

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3 STEPS GET YOU STARTED 1 Install 2 Connect 3 Explore BUT FIRST... Here's what you need: - A Macintosh computer with system software version 6.0.8 or later-and at least 4 megabytes of RAM - Between 5 and 7 megabytes of free disk space, depending on the type of hard drive on which you are installing (we recommend 7 Mb) - A modem-2400 bps or faster - A credit card-VISA, MasterCard, American Express, or Discover Card - The eWorld registration number and password from your starter kit-or your eWorld name and password if you're already a member For details, see WHAT HAPPENS WHEN YOU CONNECT below. STEP 1: INSTALL 1 Check your hard disk. You may already have the eWorld 1.1 software. If so, skip to STEP 2: CONNECT. IF YOU'RE UPGRADING: Make sure you know where your eWorld 1.0 folder is on your hard disk. Keep it there until you finish installing and connecting. 2 Restart your computer without any extensions. For system 7.0 or higher, hold down the shift key while you restart to turn off your extensions and virus checking software. (Hold the shift key down for the entire restart procedure.) System 6 users must turn off virus checking in the control panel. 3 Insert eWorld Disk 1 in your floppy disk drive and double-click the Installer icon. 4 Follow the instructions on the screen to install eWorld on your hard disk. 5 Success! Now restart your computer as usual to turn your extensions back on. Not successful? Create a new folder on your hard disk and copy the contents of both disks into the folder. Then double-click the Installer icon again. STEP 2: CONNECT 1 Get your modem ready. If you have a built-in modem, connect your telephone line to your internal modem jack. If you have an external modem, connect it to the telephone line and the modem port on your computer. Then switch it on, if necessary. If you have ANY questions about your modem, see ALL ABOUT MODEMS below, or check your modem manual. 2 Double-click the eWorld icon in the eWorld folder. 3 Follow the instructions on the screen to choose your modem settings, choose a local access phone number, and register as a new member. OR Click Upgrade to keep all your existing setup information, mail messages, and account information. When you connect the first time, the Access Assistant guides you through the setup and registration process, step-by-step. If you have any questions or problems, click the Access Assistant's Help button for fast answers about each step. Also check the topics below for tips on modem setups, registration numbers, passwords, and eWorld names. (You get to choose an on-line name -something fun and whacky or something with substance. Your choice.) STEP 3: EXPLORE - Click any building in the eWorld Town Square to find out what's inside. Or choose a building from the Places menu. - Click the Info Booth to find out all about eWorld: the how-to's, the features, services, and billing information. You can also read the eWorld Weekly News in the Info Booth-or have it delivered to your mailbox every Friday. - Click the Community Center to join conferences where you can talk about new ideas and make new friends. - Click eMail Center to send messages to friends and colleagues anywhere in the world-and to check your own mail. - Finished for now? Choose Disconnect from eWorld in the Places menu. You can still use the Info Booth, compose messages, and do lots of other things after you disconnect. WHAT HAPPENS WHEN YOU CONNECT - You tell eWorld about your modem. eWorld needs this information to manage the connection. If you're having problems, see ALL ABOUT MODEMS below. Most connection problems start with the modem. (Your organization may have a network with access to eWorld. If you're connected directly to that network, you don't need a modem.) - You choose a local access phone number. This is the number your modem dials to connect you to eWorld. You usually choose the nearest-and least expensive-number. - You set up special dialing instructions. For example, you may need to dial a special code to get an outside line. Or you may need to turn off Call Waiting. - You register. You enter your registration number and password and a credit card number. Your credit card number is kept COMPLETELY CONFIDENTIAL. You must provide it to set up your personal billing account. Some registration tips: If you don't have a registration number and password-call the eWorld Assistance Center to get one FREE. Your friends are welcome, too. Give them a copy of your software and ask them to call for their own number and password. See Worldwide Support Numbers in the Info Booth for the toll-free number for your area. If you're already an eWorld member, you don't need your registration number. Just use your eWorld name and password. Credit card billing is the only payment method available right now. You need a major credit card-VISA, MasterCard, American Express, or Discover Card-for eWorld registration and billing. When you enter your credit card information, you don't need to type spaces. For example: Card Number 123456789979 Expiration Date 0795 eWORLD NAMES - You get to choose your own on-line name when you join eWorld. This is the name others see when you join a conference or send a message. It's the name others use when they send a message to you. Your eWorld name can be as fun or as serious as you want it to be. - Choose a name with 3 to 12 characters. Avoid special characters, like periods or slashes or asterisks. Others will remember your name more easily if they can pronounce it. - If you're sharing your account with others, choose a name that works for all of you. - Once you choose your name, the only way to change it is to cancel your account and then open a new one. So choose carefully. (You can-and should-change your password often. Choose Change Password from the Membership menu.) - If you're an AppleLink customer, your AppleLink ID has been reserved for you. AppleLink customers will soon be using eWorld, and you'll be able to use your AppleLink ID then. In the meantime, choose another temporary eWorld name. - Have friends on the Internet? Your Internet address is your eWorld name followed by @eworld.com. For example, if your eWorld name is HERO, your Internet address is hero@eworld.com. ALL ABOUT MODEMS A modem is a go-between. It helps your computer talk over a phone line. It may be built into your computer. Or it may be an external modem. Here are some modem basics: BUILT-IN OR EXTERNAL If you're not sure whether you have a built-in modem, see the manual that comes with your computer. MODEM SPEED Check your modem speed. Any modem with a speed of 2400 bits per second (bps) or more will probably work with eWorld. But to save time and money, use a modem with a speed of at least 9600 bps. eWorld can currently connect at speeds up to 14400 (14.4K) bps if your modem supports hardware handshaking. Otherwise, the top speed is 9600 bps. See below for details. When you choose an access number, choose one that matches your highest modem speed, up to 14.4K bps. THE PHONE CONNECTION If you have a built-in modem: Connect a standard phone line directly from the computer to the phone jack. If you have an external modem: Connect the modem to the computer. You usually plug the modem cable into the modem port on your computer. (It has a telephone icon.) Remember which port you use. You need to tell eWorld when you connect the first time. Then plug a telephone line into the phone jack on your modem. The phone jack may be labeled "Wall," or it may have a phone jack icon. If your modem has two phone jacks, it may have both a phone jack icon and a telephone icon. Use the jack with the phone jack icon, not the telephone icon. See your modem manual for details. MODEM TYPE eWorld works with most standard modems. But it uses different settings for different types of modems. So you need to tell eWorld which modem type you're using. eWorld gives you a list to choose from. If you don't see your type in the list, try one of the following types: Generic Modem Hayes Optima/Ultra If neither of these settings works, contact the eWorld Assistance Center. Click Worldwide Support Numbers in the Info Booth for the toll-free number for your area. DO YOU HAVE ONE OF THESE MODEM SETUPS? - Express modem and PowerPort Before you connect, open your modem control panel, set the modem to ON, and choose Internal Modem. (If you have System 7.5, you need Express Modem software version 1.5.4.) - Global Village Bronze 24/96 The highest speed you can use to connect to eWorld is 2400 bps. (The 96 refers to 9600 FAX communications.) Be sure to select a 2400 bps access number. - Performa and Global Village Teleport Gold II Always set the connection speed to 19200. Your modem won't actually connect at 19200 bps-it will match the speed of the access phone number you're using. - MultiTech modem If you have a modem in the MultiTech 1432 or ZDX family, you need a hardware handshake cable to use eWorld. You also need to turn on hardware handshaking in the Advanced Options window. Click Edit Local Setup in the Connect to eWorld window and then click Advanced Options. - GeoPort modem Be sure to select GeoPort as your port. You can select the port when you first connect or you can click Edit Local Setup in the Connect to eWorld window to change your port. If you have a PowerMac computer, you need GeoPort for PowerMac software version 1.0.2 or above. If you have a Macintosh AV computer, you need GeoPort software version 1.2.2 or above. Contact the eWorld Assistance Center if you need this software. Click Worldwide Support Numbers in the Info Booth for the toll-free number for your area. - A 14.4K bps modem Unless you have an internal modem, you need a hardware handshake cable. In all cases, the hardware handshaking option must be ON to connect at 14.4K bps. This option is already ON when the manufacturer ships the modem with a hardware cable. (To set it yourself, click Edit Local Setup in the Connect to eWorld window, choose Advanced Options, and then enter the modem command for Hardware Handshake. See your modem manual for details.) If you don't have a hardware handshake cable, the highest modem speed you can use is 9600 bps. You can set this speed when you first connect or by clicking Edit Local Setup in the Connect to eWorld window. SPECIAL MODEM INFORMATION To find out details about your modem, click Edit Local Setup in the Connect to eWorld window. Choose your modem type from the Modem Type pop-up menu and click Advanced Options. Then click Modem Info in the Advanced Options window. The Modem Info window often has special tips for individual modems. TIPS DON'T REMOVE THE eWORLD COLOR ART FILE Even though you may not have a color display, you need this file. DO INSTALL THE eWORLD FONTS You need these fonts to use eWorld: Monaco 12 Palatino 12, 18, 30 Espy Sans 9, 10, 12 Espy Sans Bold 9, 10, 12 eWorld Tight 18 The Palatino fonts are TrueType fonts, not Adobe Type 1 fonts. These fonts are normally installed automatically when you install eWorld. If you have removed them or didn't install them initially, you can use the Custom Install option in the eWorld Installer to install them now. STUCK WITH A SPINNING 'e'? If the network doesn't connect, you can type Command-Period. (Hold down the Command or Apple key and the period (.) at the same time.) You may need to click Edit Local Setup in the Connect to eWorld window to change your phone or modem settings. INSTALLING ON MORE THAN ONE COMPUTER? When you install eWorld on a second or third computer, you follow the same steps as the first time-until you get to registration. Then you use your eWorld name and password instead of your original registration number and password. GETTING HELP CLICK THE HELP BUTTON. The Access Assistant has help for each step as you set up and register. After you connect, use the Help button if you have a question about the window you're in. CHECK THE INFO BOOTH. The Info Booth is always available-whether you're connected or not. When you first start eWorld, the Access Assistant automatically starts the registration process. If you need to go to the Info Booth before you register, click Cancel. The Info Booth then appears in the Connect to eWorld window. (If this window isn't open, choose Connect to eWorld from the Places menu.) After you connect, the Info Booth is available in the Town Square. Choose Town Square from the Places menu to see it. CALL FOR HELP If you can't find the answers you need in the Info Booth, contact the eWorld Assistance Center. Click Worldwide Support Numbers in the Info Booth for the toll-free number for your area.